Privacy Policy

Last updated: 11 September 2026

FluentPitch is operated by AI CHAMPS PTE. LTD. ("AI Champs", "we", "us", or "our"). This policy explains what FluentPitch handles when you use the app, what stays on your device, and the choices you have. FluentPitch is an interview-practice tool; it is not a recruitment platform.

What stays on your device

Your practice recording stays on your phone. We do not upload the video or audio from your practice sessions. If you choose to save a recording to your Photo Library, it remains under your device and Photo Library controls.

FluentPitch also processes camera input on your device to measure delivery signals such as eye contact and posture. Raw camera frames, facial landmarks, and gaze coordinates never leave the device. Only aggregate measures, such as an eye-contact percentage for an answer, may be sent to our servers to generate feedback.

Your speech is transcribed on your device. We send the resulting text transcript—not the audio—to our servers for AI feedback.

Information we handle

Account and profile information

When you create an account, we handle your email address, name, optional profile image, and the preferences you provide for interview practice, such as a target role or level.

Practice information

We store the job information you provide, practice questions, answer transcripts, answer timing, self-assessments, AI feedback, reports, and aggregate delivery measures. We need this information to run a session, show your history, and give you feedback.

Purchases, rewarded ads, and product events

Apple processes iOS payments. We do not receive your payment-card details. RevenueCat sends us the product, time, and transaction reference needed to apply an entitlement to your account.

Rewarded ads are optional and are served through Google AdMob. We request non-personalised, contextual ads: FluentPitch does not use the iOS advertising identifier to track you across apps or websites, and watching an ad is never required to use the app.

We also record limited first-party product events, such as a paywall or feature view, in our own database. We do not send those events to a third-party analytics SDK. They are deleted when you delete your account.

How we use information

• to provide interview practice, feedback, reports, account features, and support;
• to protect the service, prevent fraud or abuse, and resolve technical issues; and
• to understand aggregate product use so we can improve FluentPitch.

Service providers

We use service providers to operate FluentPitch: Supabase for authentication and database services, Microsoft Azure for backend hosting, AI-model providers for generating feedback, RevenueCat for purchase entitlements, and Google AdMob for optional rewarded ads. These providers process information only as needed to provide their part of the service.

Permissions

• Camera: to record your practice locally and analyse delivery signals on your device.
• Microphone: to capture your spoken practice answer for on-device transcription.
• Photo Library: to choose an optional profile image or save a practice recording when you ask us to.

You can change these permissions in device settings. Turning them off may prevent parts of interview practice from working.

Security and retention

We use reasonable safeguards designed to protect server-held data, including encryption in transit, restricted access, and database access controls. No system is perfectly secure, but we work to protect the information in our control.

We retain server-held account and practice information while your account is active. You can delete your account in the app at Profile → Delete Account; deletion is immediate and irreversible for the associated server-held account data. We cannot delete recordings that you have kept on your device or saved to your Photo Library—delete those from the device or Photo Library directly.

Your choices and requests

• Export: Profile → Export Data provides a free JSON export of the personal data FluentPitch holds for your account.
• Correction: you can update your profile in the app or ask us to correct information that is inaccurate.
• Deletion: you can delete your account in the app without emailing us.
• Permissions: you can withdraw camera, microphone, or Photo Library permission in device settings.

Changes and contact

If we materially change this policy, we will post the updated version in the app and change the date above.

For privacy questions, requests, or concerns, contact AI CHAMPS PTE. LTD. at support@fluentpitch.com or visit https://fluentpitch.com.