Support
For help with FluentPitch, email support@fluentpitch.com. We usually reply within one business day.
Include in your message
- the email address on your FluentPitch account;
- what you were trying to do and what happened; and
- your app version, shown at the bottom of Profile.
Do not send passwords, Apple verification codes, full payment details, or private interview recordings.
Purchases
Use Restore Purchases in FluentPitch if a previously purchased pass is not shown. Apple processes App Store payments and refund requests through reportaproblem.apple.com.
Your account and data
You can download your server-held account data from Profile → Export Data. To permanently erase your account and associated server-held data, use Profile → Delete Account.
Before contacting support
- Confirm that FluentPitch has Camera and Microphone access in iPhone Settings.
- Check your internet connection and reopen the app.
- For purchase issues, wait a moment and use Restore Purchases once.